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FAQs

Got a question to ask about your new Lovell home? Not sure how something works? Check our list of handy FAQs for help, advice and useful contact numbers.

…What does the Customer Care team do? The Customer Care department is here to help resolve any defects you have …

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New Home warranties

Lovell Homes come as a 10-year New Home warranty cover, as part of our commitment to our customers. Learn more on NHBC Buildmark, Premier Guarantee and LABC cover online today.

…New Home warranties Your new Lovell home comes with a 10-year New Homes warranty. Please check with your Sales …

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Customer Charter

At Lovell Homes we believe buying a house should be as easy and pleasurable as possible. See for yourself and explore our customer charter online today.

…We do everything we can to make the home-buying process as simple and as straightforward as possible. Our Lovell …

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Company Statements

Company Statements

…Please follow the link to the view the relevant company statements. Government Building Safety initiative Welsh Government Building Safety Developer …

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Modern Slavery Statement

Morgan Sindall Group Modern Slavery and Human Trafficking Statement 2023

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Championing quality new homes and better consumer outcomes

At Lovell Homes we believe buying a house should be as easy and pleasurable as possible for you. Find details of the New Homes Quality Board (NHQB) - an independent, not-for-profit…

…Protecting your interests as a customer Lovell’s commitment to customer care is reinforced through our registration with the New …

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Homeowner how-to guides

Homeowner how-to guides

…How-To Videos for Easy Home Maintenance   Owning a new Lovell home is an exciting journey, and we’re here …

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Why choose Lovell?

From first-time buyers to growing families & down-sizers, customer satisfaction is our first priority.Read our testimonials online at Lovell Homes today.

…At Lovell, we know that buying a new home is a big step. We also know how to make the …

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First time buyer finds perfect home with Lovell

First-time buyer finds the perfect property with Lovell Homes and Help to Buy at The Oaklands. Discover our great testimonials and reviews online today.

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Newlyweds buy a new home with the help of Lovell and London Help to Buy

These newlyweds purchased a new home at Lovell's Trinity Walk development in Woolwich with the help of London's Help to Buy scheme. Read more online today.

…For first time buyers Priya Pal and Rajesh Nair, London Help to buy and Lovell Homes' high tech marketing suite …

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