In the unlikely event that you have not reached a satisfactory conclusion to a complaint, and have followed the complaints escalation process, then please contact the Regional Managing Director who will investigate the matter for you and aim to respond to you within 14 days.
North West - Regional Managing Director
Paul Challinor
Telephone: 0161 905 1727
Eastern - Regional Managing Director
Robert Adams
Telephone: 0113 202 2200
North East - Regional Managing Director
Don Anderson
Telephone: 0191 300 3456
East Anglia - Regional Managing Director
Simon Medler
Telephone: 01603 709 800
London - Regional Managing Director
Lorraine Casey
Telephone: 020 8731 3800
Scotland - Regional Managing Director
Tony Rankin
Telephone: 01698 844 285
Midlands - Regional Managing Director
Stuart Penn
Telephone: 0121 421 8300
East Midlands - Regional Managing Director
Beth Bundonis
Telephone: 01332 316 520
South Wales & West - Regional Managing Director
James Duffett
Telephone: 02920 614112
South West - Regional Managing Director
Ross Field
Telephone: 01392 573805
